Privacy Policy – Lee Game Data Protection & Your Rights

01 Introduction

Lee Game is an online gaming platform serving players in Pakistan. This Privacy Policy describes how Lee Game collects, processes, stores and protects your personal information when you register an account, make a deposit in PKR, play games, place sports bets or interact with the platform in any way.

By creating an account and using Lee Game, you acknowledge that you have read this Privacy Policy and understand how your data is handled. If you do not agree with this policy, please do not use the platform.

This policy applies to all data collected through the Lee Game website, the Lee Game mobile app and any other official channel operated by Lee Game. It does not apply to third-party websites or services that may be linked from the platform.

02 What Information We Collect

Lee Game collects information in two main ways — information you provide directly and information collected automatically when you use the platform.

Information You Provide

• Registration details: Full name, date of birth, email address, phone number and chosen username when you create your Lee Game account.
• Identity verification documents: A copy of your CNIC, passport or other government-issued ID may be requested during the KYC process. Proof of address and proof of payment method may also be requested.
• Payment information: Details provided when making deposits or requesting withdrawals — such as JazzCash account numbers, Easypaisa wallet numbers, Raast IDs or bank account details. Full payment credentials are not stored on Lee Game servers.
• Support communications: Any messages, emails or live chat conversations you have with the Lee Game support team.
• Preferences: Settings you configure within your account, such as deposit limits, language preferences and notification settings.

Information Collected Automatically

• Device and browser data: Device type, operating system, browser version, screen resolution and IP address.
• Session and activity data: Pages visited, games played, bets placed, time spent in sessions, clicks and navigation paths within the platform.
• Transaction logs: A record of every deposit, withdrawal, bonus credit and game stake associated with your account.
• Cookies and similar technologies: Session cookies, persistent cookies and local storage data used to maintain your login session and remember your preferences. Full details are in the Cookies section below.
• Location data: General location based on your IP address, used to apply the correct platform settings for Pakistan players and to support fraud prevention.

03 Why We Use Your Information

Every piece of data Lee Game collects is used for a specific, legitimate purpose. The table below summarises the main uses and the basis for each.

Lee Game does not use your personal data for automated decision-making that produces significant legal effects without a human review process. If an automated system flags your account for any reason, a member of the security or compliance team reviews the case before any action is taken.

04 Payment Data & PKR Transactions

All financial transactions on Lee Game are processed in Pakistani Rupees (PKR). Lee Game supports deposits and withdrawals via JazzCash, Easypaisa, Raast, standard bank transfers and other supported mobile wallets.

When you make a deposit or request a withdrawal, your payment details are submitted directly to the relevant payment processor through an encrypted connection. Lee Game does not store full wallet credentials, full card numbers or account passwords on its own servers.

• A tokenised reference to your payment method is stored so that withdrawals can be routed back to the correct channel.
• Transaction amounts, timestamps and status records are stored as part of your account history for security and compliance purposes.
• Payment processors such as JazzCash and Easypaisa operate under their own privacy policies, which govern how they handle data on their side of the transaction.
• In the event of a disputed transaction or chargeback investigation, Lee Game may share relevant transaction records with payment processors or financial institutions involved in resolving the dispute.

05 Sharing Your Information

Lee Game does not sell your personal data. We share information only in the specific circumstances described below, and only to the extent necessary for the purpose in question.

Game Providers

The casino games, live casino tables, slots and sports betting markets available on Lee Game are powered by third-party game studios and data providers. These providers may receive a player identifier and session data to facilitate gameplay. They do not receive your full name, contact details or payment information unless this is strictly required for game operation.

Payment Processors

Your payment details are shared with the relevant payment processor — such as JazzCash, Easypaisa or your bank — to complete deposit and withdrawal transactions. These processors are bound by their own data protection obligations.

Identity Verification Partners

When identity verification is required, your documents may be reviewed by a third-party KYC service provider operating on behalf of Lee Game. This provider is contractually bound to handle your data securely and to use it only for the purpose of identity verification.

Legal and Compliance

Lee Game may disclose your personal data to competent authorities if required to do so by law, court order or in connection with legal proceedings. This includes situations involving the investigation of fraud, money laundering or other financial crimes.

Business Operations

Certain operational functions — such as email delivery, server hosting and analytics — are handled by trusted service providers. These providers are given access only to the data they need to perform their specific function and are prohibited from using it for any other purpose.

06 Cookies & Tracking Technologies

Lee Game uses cookies and similar technologies to make the platform work correctly and to improve the experience for players. Here is a breakdown of the types of cookies used.

• Essential cookies: Required for the platform to function. These keep you logged in during a session, maintain your game state and enable secure transactions. You cannot opt out of essential cookies without affecting core platform functionality.
• Preference cookies: Remember your settings such as language preferences and notification choices so you do not have to configure them each time you visit.
• Analytics cookies: Help Lee Game understand how players navigate the platform — which pages are visited most, where players drop off and which features are used most frequently. This data is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity, including suspicious login attempts and bot activity.

Lee Game does not use third-party advertising cookies or cross-site tracking cookies that build profiles for use by external advertising networks.

Most browsers allow you to manage or delete cookies through their settings. Clearing cookies will log you out of your Lee Game session and may reset some of your preferences.

07 How Long We Keep Your Data

Lee Game retains personal data for as long as it is needed to fulfil the purpose for which it was collected, or for as long as required by applicable record-keeping obligations.

• Active account data: Retained for the lifetime of your account and for a defined period after account closure.
• Transaction records: Financial records including deposits, withdrawals and bonus activity are retained for a minimum period to satisfy financial record-keeping requirements.
• Identity verification documents: Retained for the period required to comply with anti-money-laundering obligations. After this period, documents are securely deleted.
• Support communications: Retained for a reasonable period after the query is resolved, in case of follow-up or related queries.
• Session and activity logs: Retained for a limited period for security and fraud analysis purposes. Older logs are aggregated or anonymised.

When data is no longer required and the retention period has expired, it is securely deleted or anonymised so it can no longer be linked to you as an individual.

08 Security Measures

Lee Game takes the security of your personal and financial data seriously. The following measures are in place to protect your information.

• Encryption in transit: All data exchanged between your device and Lee Game servers is encrypted using TLS. This applies to account login, game sessions, deposit requests and support chat.
• Encryption at rest: Sensitive data stored on Lee Game servers is encrypted using strong, current encryption standards.
• Access controls: Access to personal data is restricted to staff members who genuinely need it to perform their role. Access is logged and reviewed.
• Fraud monitoring: Automated systems run continuously to detect irregular activity, suspicious login patterns and unusual transaction behaviour.
• Regular security reviews: Lee Game conducts periodic reviews of its security practices and infrastructure to identify and address vulnerabilities.
• Incident response: In the event of a data security incident that affects your personal data, Lee Game will notify affected players in a timely manner and take appropriate remedial action.

09 Your Rights Over Your Data

As a Lee Game player, you have a number of rights regarding the personal data we hold about you. To exercise any of these rights, contact Lee Game support with your request.

• Right of access: You can request a copy of the personal data Lee Game holds about you, along with information about how it is used.
• Right to correction: If any of the personal data we hold is inaccurate or out of date, you can ask us to correct it. For some data — such as your registered name — verification may be required before a change is made.
• Right to deletion: You can request that Lee Game delete your personal data. This right is subject to certain limitations — for example, we cannot delete data that we are legally required to retain. Where deletion is not possible in full, we will explain why and delete what we can.
• Right to restrict processing: You can ask us to stop actively using your data while a correction or deletion request is being reviewed.
• Right to data portability: You can request a copy of the data you have provided to Lee Game in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on your consent — for example, receiving promotional communications — you can withdraw that consent at any time by updating your notification preferences or contacting support.

Lee Game aims to respond to data rights requests within 30 days. Complex requests may take longer, in which case we will keep you informed of progress.

10 Minors

Lee Game is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the registration and KYC process to prevent underage access.

If Lee Game becomes aware that personal data has been collected from a person under 18, that data will be deleted and the account will be closed immediately.

If you are a parent or guardian and believe a minor has registered on Lee Game using false age information, please contact support immediately so the account can be investigated and closed.

11 Updates to This Policy

Lee Game may update this Privacy Policy from time to time to reflect changes in how we handle data, changes to the platform or updates to applicable requirements. The "Last Updated" date at the top of this page will always reflect when the most recent revision was made.

Where a change is material — meaning it significantly affects how your data is used or your rights in relation to it — Lee Game will notify registered players via email or an in-platform notification before the change takes effect.

We encourage you to review this page periodically. Your continued use of Lee Game after an updated policy is published constitutes your acceptance of the revised terms.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how Lee Game has handled your personal information, please get in touch with the support team.

For questions about responsible gaming tools and self-exclusion, visit the Responsible Gaming page. For general platform questions, the FAQ page covers the most common topics.